Sunday, November 29, 2015




              COMMON CONFLICTS INSIDE THE               HAIR BRAIDING SHOPS.


      1)  Clients and braiders don't speak the same language.

In fact most of the braiders are not fluent in English and have the tendency to communicate among themselves in African dialect.
      
      2)  Many of the shop require the customers to pay,before any work is done.
That practice seems rude to clients who want to be trusted,but experience has proven in many instances that once the work is done and the customer still has the money in their pocket they always bargain for less.

      3)  Sharing the T.V time.
Because of the language barrier,the braiders like to watch Tapes or D.V.D's,  sent to them by family members in Africa, celebrating a variety of social events. In the other hand,the customers would expect to watch their favor T.V. show. That situation always ends up creating a conflict.

      4)  During the summer,when the air conditioning is on, it is either to cold for the braiders or to hot for the customers.

      5)  Finally,the two groups will argue about everything,from the quality of hair provided, the comb not being sanitized properly,to the shop not clean enough and so on...

      The lesson to learn here is that after all the drama,the work is done and the customer will make her next appointment with the same braider and I am sure they will argue again. 


     

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